How We Can Help

Lilly PatientOne Overview

Update your billing and coding systems to include the permanent CYRAMZA® (ramucirumab) J-code: J9308, injection, ramucirumab, 5 mg. Issued by the Centers for Medicare & Medicaid Services (CMS), this permanent J-code is effective as of January 1, 2016.

How We Can Help

Lilly PatientOne Overview

Lilly PatientOne Support and Reimbursement

The Lilly PatientOne program is committed to helping eligible patients access support programs for their prescribed Lilly Oncology medications. It aims to address both financial and coverage issues for qualified uninsured, underinsured, and insured patients who are prescribed a Lilly Oncology product. Lilly PatientOne strives to offer resources, ranging from benefits investigations to financial assistance and appeals information, that provide reliable and individualized support for eligible patients. Services offered by this program include:

Insurance expertise

  • Coding and billing information
  • Payment methodologies and allowables
  • Payer policy information

Financial assistance

  • Information about co-pay assistance foundations
  • Co-pay program to assist eligible patients with their co-pay or coinsurance costs for specific Lilly Oncology products where available

Reimbursement assistance for eligible Lilly Oncology products for an approved diagnosis

  • Eligibility determination
  • Benefits investigation
  • Prior authorization
  • Evaluation of other funding options

Denied claim appeals

  • Appeals status if requested
  • Denied claims appeals templates, forms, and checklists

Lilly Cares Foundation

The Lilly Cares Foundation, Inc., an independent nonprofit organization, provides free Lilly medications to qualifying patients. Lilly PatientOne collects information on behalf of Lilly Cares to assist Lilly Cares with its charitable mission. For more information about Lilly Cares, please visit

For more information call 1-866-4PatOne (1-866-472-8663) Monday–Friday, 9 am–7 pm ET.