Contact Lilly PatientOne

Update your billing and coding systems to include the permanent CYRAMZA® (ramucirumab) J-code: J9308, injection, ramucirumab, 5 mg. Issued by the Centers for Medicare & Medicaid Services (CMS), this permanent J-code is effective as of January 1, 2016.

Contact Lilly PatientOne

If you have prescribed a Lilly Oncology product, please call on us at Lilly PatientOne any time your patient needs help with claim appeals, reimbursement issues, or insurance questions.

By phone

Call 1-866-4PatOne (1-866-472-8663), available Monday–Friday, 9 am–7 pm ET.
Press 1 for benefits and co-pay support;
Press 2 for the Lilly Cares Foundation;
Press 3 for product information.

By fax

Upon completion of the Lilly PatientOne application, you need to fax it to only one number: 1-877-366-0585.